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Privacy Notice

Privacy Policy Notice

Quin River Advisers Sdn Bhd (Registration No. 202101008261 (1408560-H)) (“Quin River Advisers”) and /or Quin River Capital Sdn Bhd (Registration No. 202101001635 (1401933-H)) (“Quin River Capital”) values the protection of your personal information and will take the relevant measures to safeguard your personal information in accordance with the Personal Data Protection Act 2010 and Personal Data Protection Regulations 2013, including their revisions.
 
This Policy explains how we handle the information collected and received when you visit our website www.quinriver.com.  It also governs the collection, use and disclosure of your information.
 
For the purposes of this Policy, “Quin River Group” refers to Quin River Advisers and / or Quin River Capital, our shareholders and holding company. “You” shall refer to yourself and such other persons or companies represented by you of which you are providing the personal data. “Personal data” and “processing” shall have the same meaning as prescribed in the Personal Data Protection Act 2010.

Collection of Personal Information
 
We may collect information from you in the following situations:

a)when you visit or browse our website;
b)when you provide your personal information to us when you apply for any of our products and services;
​c)through verbal or written communications with us, either via an online or offline channels;
d)from third parties connected with you, such as employers, employee or authorised representatives;
e)in the public domain;
f)regulators, government agencies or statutory bodies; and
g)from such other sources which you have given your consent to disclose information relating to you and/or not otherwise restricted.

The personal information that we may collect may include but is not limited to the following:
 
a)Personal information including any information which relates directly or indirectly to you that can be used to identify or contact you, such as     name, gender, email address, address, profile photo, mobile number and date of birth;
b)any information required for billing and/or issuance of invoices such as name and address of the individual for billing purposes; and
c)any other information disclosed by you.
 
By submitting your information to us including but not limited to the information stated above, you hereby give your consent to the processing of your personal data.
 
By providing us with any information relating to a third party (if any), you represent to us that you have validly obtained the consent of the third party to provide us with their information.
 
When you visit our website through your computer, mobile device, or any other device with internet connectivity, our servers will automatically record data that your browser sends; for example your IP address and information about your visit (such as time stamp, date and duration etc).
 
Purpose of Collection of Personal Information
 
Any information we collect from you may be used in, but is not limited to, any of the following ways:

a)to assess your application(s) for our products and services;
b)to manage our business and your relationship with us;
c)to facilitate any transactions or contractual dealings you have or may have with us; 
d)to provide you with information about Quin River Group services and products which may be of interest to you;
e)to conduct anti-money laundering checks;
f)for crime detection, prevention and prosecution;
g)for any disclosure requirements or any other purpose that is required or permitted by any law, regulations and/or guidelines;
h)for audit, compliance and risk management purposes; and/or
i)for such other purposes that is incidental or ancillary or in furtherance to the above purposes.

Disclosure of Your Personal Information

We may disclose your personal information to the following parties (including those outside Malaysia) for the purposes stated below:

a)affiliates and third party service providers who assist us in performing certain aspects of our Services on our behalf, such as processing    transactions, payment or shipping services, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in other tasks (as and if applicable). Such service providers will only have access to your personal information to the extent necessary to perform their functions;
b)affiliates and third party service providers who assist us in the provision of our inspection services;
c)any person, who is under a duty of confidentiality who has undertaken the responsibility to keep such information confidential; and
d)(i) governmental and other regulatory authorities or the courts in any jurisdiction; (ii) any third party claimants or potential third party claimants; or (iii) your card issuing bank, financial institution and/or payment service provider, to process or resolve any chargeback, payment reversal and/or dispute arising from or in connection with a transaction using our Services in accordance with our Terms of Use.
 
We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or crime or to protect our Website and Services or the rights, property or personal safety of any person.

Safety of Personal Data
 
You acknowledge that unless you request in writing or otherwise, we, in our sole discretion, have the right but not the obligation to store any Personal Data perpetually, to the extent permitted by law. If you wish for any information about you to be removed from our database, please contact us through the contact information provided on our website www.quinriver.com.
 
The processing of your personal information will be done in accordance with all applicable laws. In processing your personal information, we shall take practical and reasonable steps to protect the personal information from any loss, misuse, modification, unauthorized or accidental disclosure, alteration or destruction.
 
Nevertheless, no data transmission over the internet can be guaranteed as completely secure. Therefore, while we strive to protect such personal data, we cannot ensure or warrant the security of any personal data transmitted to us and individuals do so at their own risk.
 
We do not sell, rent or lease the personal data and/or information collected to third parties.
 
Access and Update of Your Personal Information
 
If you would like to access, update, correct or delete your personal information, you may contact our Personal Data Protection Officer at info@quinriver.com and provide your name, account information, contact information and provide brief details of your request. We will use reasonable efforts to comply with your request to access, update or correct your personal information within 21 days of receiving your request and such request may be subject to a relevant processing fee.
 
Changes to this Policy
 
We may review and change this Policy from time to time to reflect changes in the law, our organisation practices, processes, or structure. The latest version of this Policy will be available on our website (www.quinriver.com) and/or communicated to you via other means of communications deemed suitable by us. If you continue to use our services/products, you shall be deemed to have agreed to accept such changes. This Policy is not a contract, nor does it suggest any obligation on our part with another party.

To advocate for strong compliance culture, the firm has adopted the CFA Institute Code of Ethics and Standards of Professional Conduct to uphold high standards of employee professional conduct.

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